Why Choose Lodging Enterprises
Lodging Enterprises’ People Support is tremendous. We’ve recruited successful leaders from all departments of hospitality, providing all our hotels with access to some of the best and most visionary information available.View our opportunities
Why You Should Join Lodging Enterprises
Our Support Culture
At Lodging Enterprises, we promise to make our guests feel welcome and respond to their every need in a professional and authentic manner. We fulfill these promises by providing a variety of programs to all our Supporters, from front-line staff to behind-the-scene leaders. These programs encourage initiative and reward success and through continuous engagement they promote effectiveness—all components of our culture. And the end result is the highest quality guest experience.
When you join Lodging Enterprises you’ll take on more than just a good job. You’ll enjoy the benefits of working in an entrepreneurial environment with highly supportive leaders. They will empower you to bring forth and act upon your great ideas.
ONE’s people support is tremendous. They’ve recruited successful leaders from all departments of hospitality, providing all its hotels with access to some of the best and most visionary information available. Because ONE is committed to their people, it’s a fantastic place to work for anyone who is opportunistic and awaiting the right situation to advance their career.”
Eric Heaney, Area General Manager
Allentown / Bethlehem, PA
Or as we like to call them, Ways & Practices
Providing clear expectations is key to Supporter (employee or team member) satisfaction in all departments, so we’ve developed ‘Ways & Practices’ which are guidelines for our managers to best approach and perform people-related operations. We can only exceed guest expectations when our Supporters’ expectations are first met.
‘Ways’ relates to the Culture of Lodging Enterprises and our parent company, ONE Lodging Management. ‘Practice’ implies working toward improvement. By implementing ‘Practices’ instead of rigid policies, we are able to continuously adopt new and better ways of doing things.
We have more than walked the talk. Our Ways & Practices are firmly based on years of experience in running complex operations. While we always strive for consistency, we recognize that one size doesn’t necessarily fit all. We know that each hotel has its unique nuances so our Ways & Practices are flexible—they allow for the gray areas—but at the same time they address important compliance issues and provide consistency across all Lodging Enterprises’ managed properties.
As a fast-growing organization, we offer employment opportunities that represent exceptional ground-floor openings for the right kind of individuals. We specifically seek out candidates who have the potential and desire to grow their careers with us and who relish the chance to take part in directly shaping an innovative and positive corporate culture. Welcome!
Appreciation and Recognition
The Spirit of ONE Recognition Program
We believe that recognition and Supporter (employee) engagement go hand in hand. When Supporters feel valued, they feel more connected to the company. This helps to build a shared identity and also serves to reinforce our Shared Vision, Mission, Promise, Goal and Support Culture.
We encourage guests, managers, and peers to recognize our Supporters for acts of hospitality, exceptional performance, and delivery of service that aligns with our Shared Vision. We offer tangible rewards for acknowledging those who exemplify our Support Culture and who truly embody our Values.
All for ONE with the Power of ONE Guest Services Training Program
We believe that learning is a continual process. It begins on a new Supporter’s very first day and continues throughout their entire career. We also believe that providing ongoing training opportunities is vital to both individual development and to organizational growth.
ONE for the Road Benefits Program
Our goal is to empower our Supporters with everything they need. And not just to enjoy success on the job, but also to live a healthy and balanced life. We offer a robust menu of benefits to all our Supporters, whether they work full-time or part-time.
Secure your future with the Lodging Enterprises 4-0-ONE-K Retirement Savings Plan! Our 4-0-ONE-K Plan is a great way to save for your retirement! We offer a company match of 25 cents per dollar, up to 6% of your annual pay. U.S. Supporters who have worked for ONE for at least 1 year, with at least 1,000 hours worked within the year, are eligible. Enrollment periods are January 1 and July 1 of each year.
As a fast-growing organization, we offer employment opportunities that represent exceptional ground-floor openings for the right kind of individuals. We specifically seek out candidates who have the potential and desire to grow their careers with us and who relish the chance to take part in directly shaping an innovative and positive ONE culture.
Awards of Excellence
We have built a solid, long-term relationship with our transportation clients by exceeding their demand for unique, mandatory lodging requirements. Our hotels have been built to go beyond all of our clients’ specifications and satisfaction is evident through our clients’ customer satisfaction scores that continually exceed their expectations.
How do we do it? We attribute our success directly to our ‘Promises’, which are posted in every back office/heart of the house of each hotel we manage:
Our Promises: to make our Clients and Guests feel welcome, to provide the highest quality experience, and respond to their every need in a professional and authentic manner.